01
Know what is happening
See scheduled, completed and overdue services at a glance, with every technician working from the same live plan.
Built for pool-service teams
Every pool round,
under control.
Plan recurring visits, give technicians a clear mobile workflow, keep every pool record together and send professional customer reports before the van reaches the next stop.
No card required • Set up in minutes • Cancel anytime
PoolMateService workspace
Live
Thursday · Service round
Good morning, Alex
AT
Today's visits8
Completed3
Next stop10:30
04
Up next12 Marina BoulevardJane Cooper · Weekly service
10:30
✓
Completed84 Park AvenueReport sent · 10:04
Sent
01Schedule the round
02Guide the service
03Send the report
04Keep the history
Less chasing. More servicing.
A calmer way to run a busy pool business
Replace scattered messages, paper checklists and end-of-day admin with one reliable service record from schedule to customer inbox.
02
Standardise every visit
Guide technicians through arrival, readings, chemicals, tasks and review so the essential work is not forgotten.
03
Finish the admin once
Complete the service record in the field and let PoolMate prepare the customer report and permanent service history.
One connected workflow
From recurring schedule to completed report
Every step passes cleanly into the next, so information is entered once and stays with the pool.
01
Plan
Build a schedule that stays current
Create recurring services, assign technicians and branches, add one-off work and see the week before it becomes a problem.
02
Service
Give every technician a clear run sheet
Addresses, client details, readings, chemical fields and required tasks are ready on mobile—even when the day gets busy.
03
Report
Turn field work into a polished customer update
Service details, readings, chemicals and approved photos can become a branded report while internal notes remain with the office.
04
Follow through
Keep the full history ready for next time
Past visits, technician notes, reports, work orders, quotes and invoices remain connected to the right client and pool.
‹New Service◐
ArrivalReadingsChemicalsTasksReview
Chemicals added
Record what was used
Clear labels and full-width controls designed for the technician's phone.
Chlorine
100 g
3 kg
Acid
250 ml
5 L
✓Saved on deviceReady to sync
Made for the field
The technician workflow fits in one hand
PoolMate turns each visit into a simple sequence with readable controls, required checks and clear progress—built around how technicians actually work.
- ✓Step-by-step service flow
Arrival, current readings, chemicals added, task checklist and final review.
- ✓Business-controlled task lists
Choose the standard tasks your team sees and decide which ones are required.
- ✓Designed for unreliable reception
Field work can be captured on device and synchronised when the connection returns.
- ✓Office-only notes stay internal
Recommendations, issue notes and internal photos remain visible to the business—not the customer.
Everything in its place
The tools your service business uses every day
Enough structure to keep the operation dependable, without burying the team in software.
Schedule and recurring services
Plan weekly work, one-off visits and recurring profiles across technicians and branches.
Clients and pools
Keep contacts, access details, equipment and complete pool history attached to the right place.
Custom service tasks
Create your main checklist and common tasks, with required items clearly marked for technicians.
Readings and chemicals
Capture current readings, chemicals added and what remains, using your own chemical library.
Work orders
Track repair or follow-up work separately from routine servicing and keep progress visible.
Quotes and invoices
Create customer-ready quotes and invoices without losing the link to the original client and job.
Reports and analytics
Review recent activity, operational trends and technician reporting from one focused workspace.
Branches and roles
Separate branch responsibilities and give admins and technicians the views they need.
Customer communication
Make every completed visit look professional
Send an immediate service report in the business's own name and colours, with the information customers care about and a reply address that comes back to your team.
- 01 Business-branded email and report layout
- 02 Service readings, chemicals, tasks and approved photos
- 03 Customer-specific email on or off
- 04 Separate weekly head-office summary
Service report
Crystal Clear PoolsPool service specialists
Service complete
Your pool is ready to enjoy.
Hi Jane, your pool at 12 Marina Boulevard was serviced today. Here's a clear summary of the visit.
pH7.4In range
Chlorine2.0In range
Temperature27°CRecorded
✓
Service checklist completed5 tasks completed by Alex Turner
View service history
Simple pricing
Start with the whole product
No feature maze and no card required for the trial. PoolMate Pro includes the owner plus two team logins from day one.
✓ 7-day free trial✓ No card required✓ Cancel anytime
PoolMate Pro
Everything includedA$39 / month
One straightforward subscription for your pool-service operation.
✓ Owner login included
✓ 2 team logins included
✓ Scheduling and recurring work
✓ Mobile technician workflow
✓ Customer service reports
✓ Quotes, invoices and work orders
Need a bigger team?Add or remove seats as the business changes.
A$3 / extra login / monthPrices are in AUD. No GST is currently added at checkout.
Questions, answered
Before you start
If your question is not here, create the trial and explore PoolMate with no card required.
Open your free trial →Do I need a card to start the trial?
No. You can create the business and use PoolMate for seven days without entering payment details. If you start Pro early, the free trial ends, your displayed Pro total is charged immediately and that day becomes your monthly renewal date.
What counts as a login seat?
The business owner is included, along with two team logins. Active administrators and technicians with their own login use a team seat. Roster-only and inactive staff do not.
What happens when I add an extra team member?
Additional login capacity is A$3 per month. When a seat is added during a billing period, Stripe calculates the fair prorated amount for the remaining time.
Can I reduce seats later?
Yes. Seat reductions are scheduled for the next renewal, with no mid-month refund. Existing active logins remain connected, while new-login capacity is limited to the scheduled total.
Can every business customise its service workflow?
Yes. Admins can manage the chemical library, standard service tasks and required checklist items from settings.
Are internal technician notes sent to customers?
No. Internal notes, recommendations and internal task photos stay available to the office and assigned branch rather than appearing in the customer report.
Ready for a cleaner service round?
Put the schedule, field work and customer report in one place.
Try PoolMate free for seven days. No card required.